help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Time and date incorrect on Versa 2

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-17-2021 07:54 - last edited on ‎02-17-2021 11:00 by

‎02-17-2021 07:54 - last edited on ‎02-17-2021 11:00 by

After charging my Versa 2, the date & time is off by a few days.  How do I fix this?

 

 

Moderator edit: subject for clarity 

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎02-18-2021 06:09

In response to Guy_

‎02-18-2021 06:09

Hi there @tg20, welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 2.

 

As @tg20 has mentioned, keep in mind that your Versa 2 may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

 

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync?

 

Hope that helps.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
0 Votes
3 REPLIES 3

‎02-17-2021 08:53

‎02-17-2021 08:53

Normally syncing will fix it to the phone time, failing that restart the watch and sync it.

Author | ch, passion for improvement.

Best Answer
0 Votes

‎02-18-2021 06:09

In response to Guy_

‎02-18-2021 06:09

Hi there @tg20, welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 2.

 

As @tg20 has mentioned, keep in mind that your Versa 2 may show an incorrect time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

 

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync?

 

Hope that helps.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes

‎02-18-2021 06:29

In response to MarreFitbit

‎02-18-2021 06:29

Thank you. Very helpful. It’s working now

Sent from my iPhone
Best Answer
0 Votes