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Time synchronisation issue!

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‎10-27-2019 09:19

‎10-27-2019 09:19

I bought my Versa 2 just today!

And my device wouldn't sync time!

I've tried all the troubleshooting options!

- restarting phone

- restarting fitbit

- syncing device

- checking timezones

Etc etc etc....

Really wish this solves soon... It's killing all the excitement i had for my new device...:(

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‎10-27-2019 09:34

‎10-27-2019 09:34

If the time is off by exact number of hours, it is likely a time zone issue.

Otherwise, it gets the time and date from your phone or other sync device each time it syncs.  If it is not getting the time, it is likely not truly syncing.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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