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Time update

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‎06-04-2022 22:55 - last edited on ‎12-18-2022 18:00 by Fitbit Moderator

‎06-04-2022 22:55 - last edited on ‎12-18-2022 18:00 by Fitbit Moderator

Hi, I’m onboard a ship just now in the Indian Ocean and travelling through multiple time zones. My Versa  3 keeps changing the time back to the start of my journey. I’ve gone into exercise and turned off GPS for the activities but still at least twice a day the versa time changes back to start of journey which makes the clock 4 hours wrong. On my dashboard it shows GPS on. Is there an other setting up turn off that I’ve missed. 

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‎06-05-2022 01:53 - edited ‎06-05-2022 01:55

‎06-05-2022 01:53 - edited ‎06-05-2022 01:55

Hi @gerrymcg  - in the Fitbit App, ick profile photo, App Settings.

Try turning off automatic time zone and location and enter the current time zone manually, then sync the watch.

 

You can then turn on auto time zone again and it should follow you, it might have got confused. If not you know how to fix it. 

 

Hopefully your phone is getting the right information.

Author | ch, passion for improvement.

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2 REPLIES 2

‎06-05-2022 01:53 - edited ‎06-05-2022 01:55

‎06-05-2022 01:53 - edited ‎06-05-2022 01:55

Hi @gerrymcg  - in the Fitbit App, ick profile photo, App Settings.

Try turning off automatic time zone and location and enter the current time zone manually, then sync the watch.

 

You can then turn on auto time zone again and it should follow you, it might have got confused. If not you know how to fix it. 

 

Hopefully your phone is getting the right information.

Author | ch, passion for improvement.

Best Answer

‎06-05-2022 05:36

In response to Guy_

‎06-05-2022 05:36

Guy_ thanks, got it changed hopefully it doesn't change back. 🙂

 

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