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Time will not change on my Versa

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‎06-06-2020 11:47 - last edited on ‎06-20-2020 05:16 by Fitbit Moderator

‎06-06-2020 11:47 - last edited on ‎06-20-2020 05:16 by Fitbit Moderator

I moved from the east coast to Arizona, however I cannot seem to change the time zone on my Fitbit as it refuses to sync the time when I use it... when I try and manually adjust the settings and turn off the time zone sync in the Fitbit app it still refuses to stay on Phoenix (MST) and immediately reverts back to New York time... any help is appreciated, this really bothers me.

 

 

Moderator edit: updated subject for clarity

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‎06-20-2020 05:16

‎06-20-2020 05:16

Hi @BMadden1, welcome to our Fitbit Community! Regarding the timezone change issue that your Versa has experienced, I appreciate the time spent trying to get this issue resolved.

 

Please restart your Versa as described in this help article. After this, sync your watch and see if the timezone changes to the correct one.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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