07-01-2019 10:33
07-01-2019 10:33
I have an problem with the Weight portion of the Fitbit Today app not syncing. Everything else does. Get an error Maximum Logs Entered. Sync your device with the Fitbit mobile appot resume logging. Anybody know how to get the weight to sync?
07-03-2019 14:27
07-03-2019 14:27
Welcome to the Fitbit Community @MrRoberts. I am sorry for the delayed response.
I appreciate your participation in the Forums and sharing the difficulty you're experiencing with syncing the weight portion of the Fitbit Today app. I am glad to know that the rest of your stats are syncing. Thank you for letting me know that you get an error "Maximum Logs Entered". I recommend to restart the Fitbit app and your phone and confirm the following steps to log your weight:
1. From the Today tab, on the Weight tile, tap the + icon.
2. Enter your weight and tap Save.
Let me know how it goes!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
07-09-2019 06:07
07-09-2019 06:07
I do that and that is when it tells me that it can't save the weight and I should sync. If I put in the weight on the mobile app it does sync to the Versa it just won't sync the other way.
07-25-2019 18:15
07-25-2019 18:15
Thank you for your reply @MrRoberts. I am sorry for the delayed response.
I appreciate the additional details and would like to confirm if you continue experiencing difficulties with logging your weight? I understand that you get the message when logging your weight on the Fitbit app and can log and sync your weight when doing it from your watch. I recommend confirming that your Fitbit app is up-to-date, in order to update your app you can follow the steps provided here.
Looking forward to your response!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.