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Today app statistics not working-Versa 2

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‎07-06-2022 12:37 - last edited on ‎07-06-2022 18:44 by Fitbit Moderator

‎07-06-2022 12:37 - last edited on ‎07-06-2022 18:44 by Fitbit Moderator

Hi, the “today” app is no longer working on my Versa 2. It won’t let me scroll down to see my daily stats. I tried restarting my Fitbit and syncing it to my phone a few times with no success. I thought there was something wrong with my Fitbit but my friend’s Fitbit Versa 3 is doing the same thing. Any suggestions on how to fix it? I tried switching back to original clock face and syncing but it still didn’t work

 

Moderator edit: updated subject for clarity

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‎07-06-2022 18:43

‎07-06-2022 18:43

Welcome to the Fitbit Community, @Hanna456.

 

I’m sorry to hear about the difficulties you experienced with your Fitbit Versa 2. Thank you for the time you spent trying to get them resolved.

 

If you haven't done so, please set up your Watch as a replacement device:

 

  1. Tap the Today tab EdsonFitbit_0-1657158200470.png, and tap your profile picture.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

Hope this helps.

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