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Touch screen not working on replacement Versa

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‎11-01-2019 04:38 - last edited on ‎11-03-2019 13:30 by

‎11-01-2019 04:38 - last edited on ‎11-03-2019 13:30 by

I’m very disappointed to spend that much of money , and again and again face many problems 

 

for first time my Fitbit versa stop working 

and when I contact with Fitbit team to solve the problem , after I tried every thing they’ve told me 

they sent new for me and thanks for that

 

but now my Fitbit versa touch screen won’t work  I restart it but still not working 

can anyone help me what can I do?😭💔💔💔

 

 

Moderator edit: subject for clarity

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‎11-03-2019 13:29

‎11-03-2019 13:29

Welcome to the Fitbit Community, @Nuhatti. I am sorry for the delayed response. 

 

I appreciate your participation in the Forums and sharing the issue you're having with the touch screen not working on your replacement Fitbit Versa. Thank you for your troubleshooting efforts. I am sorry that you are going through this situation, I totally understand how you are feeling. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide a solution, please keep working with them. 

 

I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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