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Touch screen not working properly

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‎02-19-2020 07:47 - last edited on ‎02-20-2020 10:23 by

‎02-19-2020 07:47 - last edited on ‎02-20-2020 10:23 by

I can’t get my touch screen to work correctly.   I set it to manual mode and now I can’t get it to drag down to turn off    Also have a hard time getting side button to even turn on

 

 

Moderator edit: subject for clarity

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‎02-20-2020 10:21

‎02-20-2020 10:21

Welcome to the Fitbit Community, @Mammare.

 

I appreciate your participation in the Forums and sharing the details of the difficulty you're experiencing with the touch screen on your device. Thank you for providing the additional details. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.

 

If you have any questions, feel free to let me know.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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