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Touch screen not working

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‎11-08-2022 13:43

‎11-08-2022 13:43

Hi everyone,

sadly the touchscreen on my Versa 2 is not working. I have tried several times to restart/ switch my watch off but no difference. Think I might need a new one!!! 
Thanks whoever can help me! 

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‎11-13-2022 17:28

‎11-13-2022 17:28

The same thing happened to mine today.  I have had my Versa 2 for less than a year.  They sent me a label and told me to send it back, and they would replace it.  I just want to make sure that this is on the up and up....I'm not comfortable with the explanation that I got when I used Fitbit Help.

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‎11-14-2022 02:19

‎11-14-2022 02:19

Following, this happened to me today as well. I found an older forum instructing to restart and change clock face. Did both twice and still not working. 

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