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Touch-screen unresponsive

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‎01-27-2020 04:54

‎01-27-2020 04:54

Hi, 

I know other Versa 2 users may have had unresponsive screens before.  Is the solution essentially factory reset or return?

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3 REPLIES 3

‎01-27-2020 07:12

‎01-27-2020 07:12

Try a Restart first and do it several times if necessary.

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‎01-28-2020 18:52

In response to SunsetRunner

‎01-28-2020 18:52

I'm unable to reset the watch or turn it off 

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‎01-28-2020 20:00

In response to TomK23

‎01-28-2020 20:00

Can advise that customer support have been most unhelpful

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