Notifications

[Carppy]

Fitbit you need to prepare an update to fix the notification issue

Moderator Edit: All-caps

[MrsBond2b85]

My versa lite will not notify me of any text messages. Calls are working fine. I have double and triple checked all settings. I have uninstalled and reinstalled the app. Have rebooted my watch and rebooted my phone and nothing. My phone is a Galaxy S10. Are there known issues and if so when is this going to be rectified? Come on Fitbit!!

[NurseyNurse]

I'm having the same issue with my Samsung S10e! I'm very unhappy with fitbit ability to correct this. 

[ashleylynnette]

Why does this thread show "Answered" ? We don't have any answers yet

[Crystal52209]

I'm having the same issue as well. I have uninstalled/reinstalled, unsynced/resynced, checked to make sure everything was turned on for notifications, and nothing is working. I have a Galaxy S10 as well. Calls work, sometimes facebook messenger works, but NEVER text messages. 

[MrsBond2b85]

This isnt an answer it's a complaint!!!

[Karms007]

problem here too/

[Crystal52209]

I just spoke with a rep and they said it is a known issue and they are working on a fix. 

[Thandley76]

I hope it's fixed soon. It's very aggravating. Thank you!

[Thandley76]

Great! I hope it's fixed soon!

[MrsBond2b85]

Thank you for that. Let's hope it is soon 

[EmBish]

Same issue here, good to hear Fitbit aware and working on a fix! 

[Carppy]

Thank you I am recieving text messages now

[Thandley76]

Is it fixed?! Hiw did you do it? 

[Karms007]

Not for me.  

[Karms007]

It is because someone clicked best answer.  From what i have been told Fitbit is aware of the problem and is working on it.

[NurseyNurse]

What did you do to receive messages? Mine started rescieving messages yesterday for about 10 minutes and quit again. This is so aggravating. 

[Thandley76]

Mine did the same thing. I was so exicited that it started working but then it stopped! Fitbit, when are you going to fix this? 

[Carppy]

Well it was nice for a few hrs but text not recieving on my Fitbit again..FITBIT PLEASE FIX THIS. S10 ISSUES SINCE UPDATE!

[Carppy]

Just started working...worked around 12 hrs now same problem again...frustrated