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Touch screen

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‎04-27-2019 09:00

‎04-27-2019 09:00

Touch screen doesn’t work 

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‎04-27-2019 09:29

In response to SunsetRunner

‎04-27-2019 09:29

Hi, restart your Versa 4-6 times in a row by pressing and holding the left and right lower buttons together untill you see the Fitbit logo and release the buttons. See if the screen is responding after this. 

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4 REPLIES 4

‎04-27-2019 09:06

‎04-27-2019 09:06

I mean it doesn’t respond 

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‎04-27-2019 09:29

In response to SunsetRunner

‎04-27-2019 09:29

Hi, restart your Versa 4-6 times in a row by pressing and holding the left and right lower buttons together untill you see the Fitbit logo and release the buttons. See if the screen is responding after this. 

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‎04-27-2019 10:21

In response to SunsetRunner

‎04-27-2019 10:21

Thank you for quick reply and now it works after your instructions

Sent from my iPhone
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‎04-27-2019 10:26

In response to SunsetRunner

‎04-27-2019 10:26

Hi, if you think I really helped you, see my signature. It benefits also all other users facing the same problem by finding the solution easier in this way. 

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