10-25-2019 08:46
10-25-2019 08:46
I had my Fitbit hooked up to my charger , and when I went to put it on this morning, the touchscreen was not working , I have tried a factory reset a couple times after reading it worked for one lady who was having the same issues but it’s not working for me at all. It still turns on when tilted on my wrist and all the buttons work as well. Please help!
10-25-2019 10:38
10-25-2019 10:38
Hi @SunsetRunner , when your screen turn on by moving your wrist, what does it display? Regards kuzibri
10-25-2019 11:03
10-25-2019 11:03
10-25-2019 11:15 - edited 10-25-2019 11:29
10-25-2019 11:15 - edited 10-25-2019 11:29
Hi, try installing a Clock Face developed by Fitbit itself. Regards kuzibri
BTW, how did you perform the FR? I ask this cause after a FR there should be nothing on the watch as it is essentially a new watch that needs to be setup for the first time.