Tracking and sending data but won’t show data on clock face.

[AmberK.]

My versa 2 will send data and track all my information but nothing shows up on the screen. It shows the default screen but none of my information will show. I have to go into the app any time I want to see my steps or activity. It will tell me when I hit my hourly/daily step goal though.

[SunsetRunner]

Hello @AmberK. 

I would try restarting your Fitbit Versa 2. Look here to see how it’s properly done: https://help.fitbit.com/articles/en_US/Help_article/1186.htm. You will not lose any of your data doing a restart. If the problem persist try changing your clock face: https://help.fitbit.com/articles/en_US/Help_article/2311.htm

😃 hopefully this fixes the problem. Please let me know how it goes….I’ll be around 

[AmberK.]

Thanks changing the clock face worked!

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[SunsetRunner]

That’s awesome @AmberK.! 😃 I’m happy it worked am I was able to help! Happy Stepping!