Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Treasure Trek is not available for Versa 3

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

Hey all, brand new to Fitbits, but I was looking beforehand and I was seeing a lot of apps which I would be interested in, but aren't available on the Versa 3 such as Treasure Treck, various Gallery apps and a few others.

 

Does anybody know why these apps aren't available on this version because surely it's not a hardware issue, or is there a way to force these apps onto the Versa 3? 

 

Moderator Edit: Clarified subject

Best Answer
1 BEST ANSWER

Accepted Solutions

Hi there, @SteC27. Welcome to the Community Forums. We‘re taking your comments and sentiments in regards to our products and services into consideration.

Every feedback shared in the forums is always reviewed by our team as we want to make sure we're delivering you something that meets your needs and keeps you motivated. I understand how much you'd like to have Treasure Trek available on your Versa 3, so my best advice is to add your comment and vote to this feature: Treasure Trek for Versa and Sense. To learn more about how Fitbit decides which suggestions get developed, visit our FAQs.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
2 REPLIES 2

Hi @SteC27  - there are 2 issues.

If you are not in the latest firmware level you won't be able to install the latest version of apps. So check your firmware level in watch Settings, About Versa 3, System info.

Some apps written for previous models need to be redeveloped to run on newer models because they use a different OS version and screen geometry and the developer hasn't done it yet.

However if you use the Fitbit app, Gallery tile to search for items, all the items you find can be loaded on your watch providing it is at the correct level. So you will know which of the 2 issues is applicable.

Author | ch, passion for improvement.

Best Answer

Hi there, @SteC27. Welcome to the Community Forums. We‘re taking your comments and sentiments in regards to our products and services into consideration.

Every feedback shared in the forums is always reviewed by our team as we want to make sure we're delivering you something that meets your needs and keeps you motivated. I understand how much you'd like to have Treasure Trek available on your Versa 3, so my best advice is to add your comment and vote to this feature: Treasure Trek for Versa and Sense. To learn more about how Fitbit decides which suggestions get developed, visit our FAQs.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

Best Answer