Versa 3 won't update

[DarinDiggs22]

My app says my watch requires an update but my watch won’t update. I’ve been unable to use it for a week now. I’ve tried the troubleshooting options 

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @DarinDiggs22. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Versa 3 is still not updating. I understand your concern, I will do my best to help you with this!

To better assist you, please confirm that you've tried all troubleshooting steps provided here Why can't I update my Fitbit device?

[DarinDiggs22]

I’ve tried all the troubleshooting steps. Still says it can’t 

[MarreFitbit]

@DarinDiggs22 Thanks for getting back and for the details provided. 

To better assist you, I suggest reaching out to our Support Team who will be able to take a closer look into this issue and provide further help. This form is only meant for you to use. Click here to get access to it.