09-17-2021 20:46
09-17-2021 20:46
I’m wanting to turn off the “run recognised “ feature on Versa 2. Can anyone help please?
Answered! Go to the Best Answer.
09-19-2021 09:17
09-19-2021 09:17
@Susiedee55 No problem. Like I wrote, I don't have a Versa 2 on my account right now. But this is where I think you will find it. Tap on your Exercise app on the Versa 2 itself. Select Run. There is a gear icon on the screen. Tap on that. Swipe up until you get to Run Detect (or words like that) and make sure it is toggled to Off.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
09-18-2021 04:16
09-18-2021 04:16
Hello @Susiedee55 and welcome to the Help forum. I don't have a Versa 2 on my account, so I am using the Versa 2 manual for guidance. Open the Exercise app and choose Run. Tap on the gear icon to get to the specific run settings. You should be able to find the Run Detect option there. Toggle it to off. That should do it.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
09-18-2021 05:02
09-18-2021 05:02
09-18-2021 10:09
09-18-2021 10:09
@Susiedee55 The feature I am describing is different from the auto-recognize exercise feature (SmartTrack). Fitbit introduced a feature on the original Versa that vibrates when detects a run and gives you an option to turn on the GPS and continue using the Run exercise shortcut. It is also on the Versa 2 and 3. It is on by default. It sounds like your walk is brisk enough to be perceived as a run. Please check the settings in the Run exercise shortcut like I described. The auto-recognition feature doesn't give you any type of vibration or notification. It gives you information after the fact.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
09-18-2021 15:17
09-18-2021 15:17
09-19-2021 09:17
09-19-2021 09:17
@Susiedee55 No problem. Like I wrote, I don't have a Versa 2 on my account right now. But this is where I think you will find it. Tap on your Exercise app on the Versa 2 itself. Select Run. There is a gear icon on the screen. Tap on that. Swipe up until you get to Run Detect (or words like that) and make sure it is toggled to Off.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
09-19-2021 14:33
09-19-2021 14:33
Thanks so much. I’ve done it! I am very grateful for your time and response. I’m sure this will be the answer. Thank you again.
S.