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Unable to install specific apps/clock faces

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‎05-08-2020 05:22 - last edited on ‎09-22-2020 15:41 by Fitbit Moderator

‎05-08-2020 05:22 - last edited on ‎09-22-2020 15:41 by Fitbit Moderator

New Versa 2 firmware 35.68.9.15, iPhone XR fit bit app version 3.20.1 out of box 2 days but get a pink box saying to update everything In the Fitbit app and the install button is greyed out. Followed directions on website referenced in pink box. box still says update to install? Everything is up to date restarted... what am I missing?

 

Moderator Edit: Clarified subject

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