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Unable to log yoga exercise

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‎01-02-2020 08:14 - last edited on ‎01-03-2020 18:35 by Fitbit Moderator

‎01-02-2020 08:14 - last edited on ‎01-03-2020 18:35 by Fitbit Moderator

I didn't wear my Fitbit at yoga class so I want to log it manually. I have managed to do this before but now when I try it's not possible. I'm on "today", click the + sign on exercise, go into "Log". There I have a list of "latest" exercise types. (Walk, Sport, Aerobic Workout, Treadmill and Run). When I try search for Yoga I get no results. I have tried to search for other stuff too like Walk or Run or other sports, but I get no results at all when searching.

 

I also tried to add Yoga to the auto-recognised sports but it doesn't help.

 

Moderator edit: Subject for clarity 

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‎01-03-2020 18:35

‎01-03-2020 18:35

Hi @AmelieT, welcome to the Community Forums!

 

Thanks for bringing this to my attention and for the details that were shared in your post. To better assist you with this logging issue, can you please let me know when was the first time you experienced this and how many times since then? Which mobile device are you using to log the exercise in your account? If you haven't already done so, I recommend you to check the information that's specified on our help article: How do I add, edit, or delete Fitbit data and activities? and then try the following troubleshooting steps:

 

  1. Force quit the Fitbit app.
  2. Uninstall the app from your mobile device.
  3. Make sure that the operating system version is up to date.
  4. Reboot your mobile device.
  5. Reinstall the Fitbit app.
  6. Login using your account credentials.

 

Keep me posted. 

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