help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to open notifications messages on Versa

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-20-2019 14:53 - last edited on ‎07-23-2019 08:31 by Fitbit Moderator

‎07-20-2019 14:53 - last edited on ‎07-23-2019 08:31 by Fitbit Moderator

Hi I'm unable to open notification messages on my new fitbit.

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎07-23-2019 08:30 - edited ‎07-23-2019 08:39

‎07-23-2019 08:30 - edited ‎07-23-2019 08:39

@Sunnybank71 I'm sorry for the late response. However, I'd like to welcome you to our Fitbit Community.

 

I would like to follow up on the notifications screen issue that you are experiencing with your Fitbit Versa. Does the issue persist or did it get resolved?

 

In case the issue persists, please restart your Versa as described in this help article. This will refresh your watch internally. After this, swipe down your watch from the top of it and see if it shows your notifications.

 

Keep me posted on the outcome! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes