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Unable to set Wallet

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‎11-24-2019 19:21

‎11-24-2019 19:21

I have a iPhone 6 Plus still on old school but still the phone works fine. I am trying to set up the wallet on the Fitbit app but it is throwing an unclear error as unable to set up try later. does that mean the versa 2 is not compatible with older iOS version 

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‎11-24-2019 19:43

‎11-24-2019 19:43

Hi @NSinghC The iPhone 6 Plus IS on the Supported Devices List  so it should set up the wallet for you. Try restarting the Versa several times amd also turn off your bluetooth and restart your phone and turn bluetooth back on. If it still wont set up the wallet for you,  uninstall the fitbit app on your phone then reinstall it from your app store and try again.

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Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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