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Unable to setup Alexa

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‎01-14-2020 18:18 - last edited on ‎01-15-2020 15:30 by Fitbit Moderator

‎01-14-2020 18:18 - last edited on ‎01-15-2020 15:30 by Fitbit Moderator

I still cannot connect my Fitbit to Alexa! It worked for a month when I first bought the Fitbit, but now - not!

 

Moderator edit: Subject for clarity 

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‎01-15-2020 15:29 - last edited on ‎08-06-2025 07:25 by Fitbit Moderator

‎01-15-2020 15:29 - last edited on ‎08-06-2025 07:25 by Fitbit Moderator

Hi @Pookie123, welcome to the Community Forums!

Thanks for bringing this to my attention and the details that were shared in your post. If you haven't already done so, I recommend you to check all the information that's specified on our help article: How do I use Alexa on my Fitbit Versa 2? and let me know how it goes. Please try to re-setup such feature and keep me posted.

Looking forward to your reply if further assistance is required. 

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