10-04-2020
04:56
- last edited on
10-04-2020
18:02
by
RicardoFitbit
10-04-2020
04:56
- last edited on
10-04-2020
18:02
by
RicardoFitbit
Recently in my fitbit app appears a new update for the fitbitwatch face. One who could keep track of your oxygen. I decieded to made the update. Meanwhile the watch didnt finished the update and since then the fitbit doesnt show in the bluethooth search. I already tried anything. The last thing I do was restore my watch to new settings but when I try to pair it with the cellphone does nothing. Just keeps asking me to install the fitbit app which I already did a hundre.d times and already tried to paired with other device.
Moderator Edit: Clarified subject
10-04-2020 18:02
10-04-2020 18:02
Hi @Wak0, welcome to the Community Forums!
Thanks for your post and for trying some troubleshooting steps before posting over here, I understand how frustrating this matter can be for you. To fix this, I recommend you to check all the information that's specified on: How do I set up my Fitbit device? to check if all the requirements are correctly configured to setup your device. Then, you can move forward and try the troubleshooting steps that are specified on: Why can't I set up my Fitbit device? and let me know how it goes.
Let me know if further assistance is needed and if you have any additional questions.
11-10-2020 16:54
11-10-2020 16:54
Still isnt working thanks to the oximeter face update...
11-12-2020 11:03
11-12-2020 11:03
Same issue!