Unable to sync Versa after update

[readinggirl]

Ever since this update, nothing syncs.  I constantly have to restart tracker and/or phone to get it to sync.  Really?

Moderator Edit: Clarified subject

[RicardoFitbit]

Hello @readinggirl, it's nice to see you again participating here in the Community Forums!

First, I appreciate your effort and patience for troubleshooting this situation before posting over here, I totally understand how frustrating this matter can be for you. If you haven't already done so, I recommend you to check how the syncing procedure works here and see if there's a missing requirement on your mobile device that's preventing the syncing procedure to be completed.

Then, you can move forward and try the troubleshooting steps that are specified on: Why won't my Fitbit device sync? and let me know how it goes. 

Let me know if further assistance is needed and if you have any additional questions.

[readinggirl]

Its weird, the last 2 days it synced fine now tonight it won't, lol.  I'll check out your suggestions. 

[RicardoFitbit]

Your reply is appreciated @readinggirl.

I'm sorry to know that you're still experiencing syncing difficulties with your Versa. Please do not hesitate to contact me again if further assistance is needed, I'll be here ready to help you.

Your patience is appreciated, let me know if you have any additional questions. 

[readinggirl]

Just frustrating,  I found i have to reboot phone and Fitbit everyday to sync.  Thus has only been since last update.