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Understanding heart rate tracking

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‎09-12-2020 08:19 - last edited on ‎09-18-2020 18:26 by Fitbit Moderator

‎09-12-2020 08:19 - last edited on ‎09-18-2020 18:26 by Fitbit Moderator

Sometimes the heart Icon is solid white. Sometimes the heart icon is just a white outline. What is the difference?

 

Moderator Edit: Clarified subject

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‎09-18-2020 18:09

‎09-18-2020 18:09

Hi @fswat, welcome to the Community Forums!

 

Thanks for bringing this to our attention. Our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

 

I'll be here if you need anything else.

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