Unlocked versa without versa in aplication

[Fiko84]

Hello all, 

I have problem my versa is unlocked (whei i installeing fitbit pay). Unfortunately i unpaired versa from aplication :(.

Thanks

[Marrrmaduke]

@Fiko84 You mean your Versa is locked (it asks for the code) and you removed it from your Fitbit account (Fitbit mobile app)? Unfortunately, you need to either perform a 3-button factory reset or contact Customer Support. Please try the following:

1. Press and hold all 3 buttons until Fitbit logo flashes (this may take up to 3-6 minutes)
2. After Fitbit logo disappears, release the bottom right button
3. Wait until you feel strong vibration and release the other buttons.

You may need to attempt the reset a few times to find the optimal times. Trying holding the buttons longer, as long as it's needed for the vibration to appear.