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Unresponsive device

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‎01-13-2020 03:38 - last edited on ‎01-13-2020 13:54 by Fitbit Moderator

‎01-13-2020 03:38 - last edited on ‎01-13-2020 13:54 by Fitbit Moderator

my versa wouldnt sync. so i tried a factory reset. it hasnt been able to turn on. no flashing light at the back. had 30% battery when it was last working. tried pressing all 3 buttons and resetting. nothing works. had to disconnect from my fitbit app. its totally dead, only had it for 5 months. 

 

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Moderator edit: Subject for clarity 

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‎01-13-2020 04:00

‎01-13-2020 04:00

My second Versa is dying. Display died yesterday. Several days ago Versa had two shutdowns. I think it is going to die during ext few days. I got this watch November 2018.

My first Versa had worked only several month (from summer 2018 until September 2018) and died during charging. Then, I thought it is my fault, but, apparently, it is not.

Disappointed and frustrated... I like Fitbit, but it is too expensive in terms of cost per day.

I have my Levis serving me much longer than the watch.

I would rather spend 50$ more and have a device with 3+ years warranty.

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