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Unresponsive touchscreen

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‎07-27-2020 06:45 - last edited on ‎07-28-2020 15:41 by Fitbit Moderator

‎07-27-2020 06:45 - last edited on ‎07-28-2020 15:41 by Fitbit Moderator

Since 1 day my fitbit versa lite edition's touch is not working any solutions or i have to replace it?

 

Moderator Edit: Clarified subject

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‎07-28-2020 15:40

‎07-28-2020 15:40

Hi @KryptonGaming, welcome to the Community Forums!

 

Thanks for bringing this to our attention. To fix the touchscreen issue you're experiencing, please restart your Versa Lite following the next steps:

 

  1. For Fitbit Versa Lite Edition, hold the back button for 10 seconds.
  2. Let go of the buttons.
  3. If you still have issues with your device, turn it off and turn it back on. For more information, see How do I turn off my Fitbit device?

 

Let me know if further assistance is needed.

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