Update difficulty

[ejga40]

First i apologize for my English

Buy Versa (not lite) for my wife and I try to update several hours 😞

First! If I not put dongle on PC ( i have dongle from older fitbit), and try update say no bloetooth when i try update.

If I try connect with wifi in setings (PC - without dongle) say no bloetooth?? Why WIFI connection need bluetooth?

If i put dongle on USB PC look that will update one week? I have optical 350MB download connection at home, but look that the watch must be upload from what? 12Kb/h ? 

I cant go on watch setings, before first upload - syc or what?

How I put wifi enabel on watch? (not from PC apps)

Best regards

PS

I love Fitbit watch because have suport from PC (I hate android) 🙂

Moderator edit: subject for clarity

[LiliyaFitbit]

Welcome to the Fitbit Community @ejga40. I am sorry for the delayed response. 

I am glad to hear you love the Fitbit Versa and purchased one for your wife. Thank you for sharing the details of the difficulty you're experiencing with updating the device. I understand your concerns and would like to advise that you're prompted to connect your watch to your Wi-Fi network during the setup. Fitbit Versa uses Wi-Fi to set up the watch, download playlists, download apps from the Fitbit App Gallery, and for faster firmware and Fitbit OS updates. For best results, connect your watch to your home or work Wi-Fi network. For more information, see How do I connect my Fitbit watch to Wi-Fi?

For the steps to set up the device, please see this help article: How do I set up my Fitbit device?

Let me know how it goes!