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Update failed

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‎12-13-2019 02:46

‎12-13-2019 02:46

I tried several Times to update my Versa but it stops after a few minutes.

How can I update the software? 

I tried by Wi-Fi and Bluetooth, and I have The same problem. 

Please help 

Best Answer
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3 REPLIES 3

‎12-13-2019 07:50

‎12-13-2019 07:50

Hello Alexandra

 

Feel free to check out the Fitbit Article: Why can't I update my Fitbit device?

 

Hope it helps

Best Answer

‎12-13-2019 09:26

In response to SunsetRunner

‎12-13-2019 09:26

I already did all of these and still it isn't working...
Best Answer

‎12-13-2019 12:44 - edited ‎12-13-2019 12:44

In response to Alexandra80

‎12-13-2019 12:44 - edited ‎12-13-2019 12:44

Sorry to hear your tracker keeps having issues getting updated. Feel free to contact the Fitbit Support Team.

 

Mention what you've already tried to speed things up.

 

Best Wishes

 

Best Answer