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Upgrading database

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‎02-26-2020 19:03

‎02-26-2020 19:03

My Samsung 8+ phone is telling me Fitbit is "Upgrading database... This step requires an internet connection", and is circling forever.  Should I be doing something?  How do I connect to Internet Connection? Wifi is on

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‎02-27-2020 01:18

‎02-27-2020 01:18

There seems to be an issue with the recently released app version 3.15 that produces the "upgrading database" message. The workaround seems to be to force close the app: Settings - Apps - Fitbit - Force Stop

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‎02-27-2020 01:18

‎02-27-2020 01:18

There seems to be an issue with the recently released app version 3.15 that produces the "upgrading database" message. The workaround seems to be to force close the app: Settings - Apps - Fitbit - Force Stop

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‎02-27-2020 03:57

In response to SteveH

‎02-27-2020 03:57

Thank you!Sent from my Verizon, Samsung Galaxy smartphone
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