VERSA 2 damage

[harshalmaradia]

My versa 2 has some cloudy sort of damage on the back and looks a bit “sanded” or ”cloudy” (where the sensor and charging pin is) and I don’t know what has caused it. I’m afraid it may affect the accuracy of the recorded data and if possible will like to get this fixed, please help!!

 

[Rich_Laue]

Could it be dried hand lotion? Does it wash off?

[harshalmaradia]

No it does not wash off and doesn’t seem to be dried lotion

[harshalmaradia]

No it does not wash off and doesn’t seem to be dried lotion either, that’s why it’s getting me worried

[Joannecr]

I have exactly the same issue and it now bothers my wrist.  I tried cleaning it and it does nothing to change the damage.   I have no idea what it is and have never worn it in water. 

Did anyone from Fitbit fix it for you or provide a solution? 

[harshalmaradia]

Nope, nobody from Fitbit has helped me yet and I’m still using the Fitbit
the way it is. Can’t help it

[Joannecr]

Thanks.  I'm going to try to contact them.