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Versa 2 AARP Not Syncing to Fitbit

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‎01-17-2023 20:45 - last edited on ‎01-22-2023 16:30 by Moderator Alum

‎01-17-2023 20:45 - last edited on ‎01-22-2023 16:30 by Moderator Alum

I'm having a problem syncing my Versa 2 to AARP

 

Moderator Edit: Clarified subject

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‎01-22-2023 16:43

‎01-22-2023 16:43

Hi there @suz816. Welcome to Community Forums.

 

I appreciate the information shared. I'd recommend you follow the instructions on How do I connect my Fitbit account with another app?. Also verify you have the latest Fitbit Firmware and OS of your mobile device as well.

 

Then unpair the device from your Fitbit account and from the bluetooth settings on all devices, and then pair it by following these instructions. Some users find it useful to refresh the performance.

 

After you perform these steps you can also try to restart your Fitbit device.

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‎05-15-2023 21:15

In response to LucioFitbit

‎05-15-2023 21:15

I'm on a Versa 3 and have done all those troubleshooting steps. What next, please?

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