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Versa 2 Active Zone update

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‎08-24-2020 13:09

‎08-24-2020 13:09

I received a replacement Versa 2 today after the one I purchased was faulty - I had been using the first one to tie me over while the new one arrived and on Thursday after an update my ‘active minutes’ changed to the new ‘active zone’ feature which I like. However, on setting up my replacement versa today the feature has disappeared - I performed the software update on set up. How can I get this feature onto my new device? So frustrating! 

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‎08-24-2020 13:28

‎08-24-2020 13:28

@ClaireD83 -

 

Device firmware updates roll out in a staggered manner. Your first device was apparently in one of the first waves.

 

Not surprisingly, your second device appears to be scheduled for a later wave.

RETIRED Enterprise Computing / "IT Guy" - Southern California - Marine Staff Sergeant 1970-78
Apple Watch 6 - iPhone 8 (iOS 16.7.8) - FitBit app 4.20 - MacBook Air (macOS Catalina)
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