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Versa 2 Button is Stuck

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‎02-17-2020 02:55

‎02-17-2020 02:55

This is the second time I’ve had an issue with my fit bit Versa 2. The first time I opened the package, charged the watch and it had a green line through the screen. I took it back and got it replaced because luckily I paid $60 for insurance. This time around I woke up to put my watch on and the side button is stuck/jammed. I can’t use the button for anything and I’m a little annoyed that this is the second time I’m going to need to replace it. I’ve done a small amount of research and there isn’t a way to fix it. Over $350 spent on this Fitbit and I’ve had nothing but faulty watches. Please let the next watch be a good one. 

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‎02-18-2020 05:56 - last edited on ‎01-22-2025 06:31 by Fitbit Moderator

‎02-18-2020 05:56 - last edited on ‎01-22-2025 06:31 by Fitbit Moderator

@edzz101 Welcome to the Fitbit Community! I hope you're doing well!

Sorry to hear about your Versa button being stuck and thank you for taking the time to exchange it at the store you bought it. If you have any issues you can always reach out to our Support team and check your device's warranty here.

I also moved your post to the correct board.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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