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Versa 2 Dead

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‎02-27-2020 19:00

‎02-27-2020 19:00

Just bought a Versa 2. Charged it, connected to my account, and it died. No screen, no buzz when I plugged it in, nothing. 

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‎02-28-2020 11:38

‎02-28-2020 11:38

Welcome to the Fitbit Community, @ThomRS.

 

I appreciate your participation in the Forums and sharing that your new Versa 2 stopped working. Thank you for providing the additional details. I recommend following our troubleshooting steps including a restart from this help article: Why isn't my Fitbit device's battery charging? 

 

Let me know how it goes, I'll be around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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