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Versa 2 won't respond

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‎02-28-2020 00:54 - last edited on ‎02-28-2020 11:47 by

‎02-28-2020 00:54 - last edited on ‎02-28-2020 11:47 by

  • Hi, my versa 2 screen will not respond to touch so can't access anything, also won't react to power button. Display appears randomly.,.

 

Moderator edit: subject for clarity

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‎02-28-2020 11:47

‎02-28-2020 11:47

Welcome back to the Fitbit Community, @Derman. 

 

I appreciate your participation in the Forums and sharing the details of the issue you're experiencing with your Versa 2 screen. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide a solution. I recommend to continue working with them since they have already all the details and special tools to continue assisting you.

 

Let me know if you have any questions.

 

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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