Versa 2 Died

[hairdr80]

My versa 2 just died. It was working fine when I went to bed, blank screen this morning. It does nothing when I put it on charge. No lights on back. Dead!

[DramaQueenDiva]

Hi @hairdr80,

How long did you leave it on the charger for?  It needs to be on the charger for a good 2 hours or so to get a decent charge.

Also, are the contacts and pins clean on the charger and device?  If they're not, take a toothpick and gently scrape around the contacts and pins.  They both need to be clean in order to get a good, strong connection between the two when they charge.

[smacd41]

I purchased a Fitbit Versa Lite on 07/31/19 and mine died on Tuesday.  Completely blank, won't charge, no lights, etc.  DEAD!  I've emailed Fitbit, but they aren't much help???  I thought these things had a warranty? 

[tennislover]

I had the same problem, with this piece of junk.  The GPS never worked on it, so it was really just a glorified watch with a HR monitor, and it never did all the things it was supposed to.  Last night I went to bed with 40+ charge, and it is just dead now, and tried to reset it, but nothing happened.  Think I am going to give up on FitBit and try another tracker.  I started with the FitBit original, and then went onto the Ionic (lasted about 2 years), and so went to the Versa when the Ionic was backlogged.  The Versa has always been a piece of junk, and I am very disappointed I spent the $200+ on it.  Come on FitBit get your act together.  Now that Google bought you out, I'm sure the service will be poor also!

[jspeth]

My versa lite has also died. Blank screen. It was fine last night.

[tennislover]

Seems like last night was a bad night for the Versa, good luck with getting any assistance. Sent from my Verizon, Samsung Galaxy smartphone