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Versa 2 Factory Reset blank screen

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‎06-12-2021 13:21

‎06-12-2021 13:21

Hi I had some issues with wrong activity minutes and heart rate which continued after restarting watch. So finally tried a factory reset. The watch will now not turn on. I’ve tried all suggestions I can find in forums. Have charged for several hours. Have held all 3 buttons for well over 3 minutes and still nothing. Any other suggestions please? 
thanks

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‎06-13-2021 05:16

‎06-13-2021 05:16

There is a known bug with the factory reset which under some instances kills the watch.

Probably best to contact Fitbit Support directly and ask for a replacement, because of the fault with the reset. They may be able to help you.

 

Author | ch, passion for improvement.

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