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Versa 2 Factory Reset w/ Button?

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‎01-19-2020 20:03

‎01-19-2020 20:03

My touch screen hasn't worked in about a month. But everything else has been working - alerts, syncing, time.. 

I want to factory reset to see if that fixes it.. but i can't find anywhere that says how to do it without navigating through the watch menus. Is there a way with the single button or through the app?

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‎01-19-2020 20:12

‎01-19-2020 20:12

Have you tried a restart first, holding in left button until get the Fitbit icon?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎01-19-2020 20:15

In response to JohnnyRow

‎01-19-2020 20:15

Yes, i restart it every few days hoping that it would magically start working again. No luck

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