05-27-2020 10:54
05-27-2020 10:54
Hello Everyone,
I will have had my Fitbit Versa 2 for a week this Friday, May 29th. I got a notification a little while ago to update the firmware on my watch. I started the update, but don't know if it updated right or not. I swiped up on my phone to close out the window before it was done with the update so I don't know if it updated or not. I saw a big red X in the middle of the screen a few minutes later so I'm not sure what that means. Is there any way to check to see if it is updated and if it's not updated is there a way I can get the notification back to update it? Any help would be greatly appreciated. I love my Versa 2 by the way! LOL!
Thanks,
WhisperSophie
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05-27-2020 11:07
05-27-2020 11:07
Red X usually means it did not complete, but I have seen it then still complete by itself a couple of minutes later.
You can check your firmware version by scrolling right to 'Settings', then down to 'About'. I think the recent one is 35.70.8.0.
If it did not complete, you will get another notice, maybe not immediately but you will still get it and get to update again.
05-27-2020 11:07
05-27-2020 11:07
Red X usually means it did not complete, but I have seen it then still complete by itself a couple of minutes later.
You can check your firmware version by scrolling right to 'Settings', then down to 'About'. I think the recent one is 35.70.8.0.
If it did not complete, you will get another notice, maybe not immediately but you will still get it and get to update again.
05-27-2020 11:57
05-27-2020 11:57
Thank you. I think it did update correctly so I am happy about that. I checked the settings and it says 35.70.8.0 so I think I am ok. I will look to see if I get another message to update the firmware again. If I do I will do it again.
Thanks for your reply and your help.
WhisperSophie