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Versa 2 GPS feature is not working properly

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‎09-01-2020 08:22 - last edited on ‎09-05-2020 05:25 by Fitbit Moderator

‎09-01-2020 08:22 - last edited on ‎09-05-2020 05:25 by Fitbit Moderator

iPhone 11 Pro Max experiencing weak gps. Discovered Apple Maps was default. Changed to Google maps and gps signal strength tripled.

 

 

Moderator edit: updated subject for clarity

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‎09-05-2020 05:25

‎09-05-2020 05:25

Hi @RSquared2, welcome to our Fitbit Community! I'd like to follow up and help you with your Versa 2 since the GPS feature is not working properly.

 

Please restart your Versa 2 as described in this help article. After this, check out this help page, which explains how the GPS feature works on your Fitbit device.

 

Finally, monitor your watch for the next 24 hours and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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