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Versa's screen won't turn on

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‎09-03-2020 08:01 - last edited on ‎09-05-2020 05:18 by Fitbit Moderator

‎09-03-2020 08:01 - last edited on ‎09-05-2020 05:18 by Fitbit Moderator

I just updated my Versa Lite and my device has the screen of death. I have no clock face, no tracking info, no notifications, etc. I can see options for my app and nothing more.

 

 

Moderator edit: updated subject for clarity

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‎09-05-2020 05:17

‎09-05-2020 05:17

Hi @aolson01, it's great to see you in our Fitbit Community. Regarding the blank screen issue that your Versa Lite has experienced, I was able to get in touch with our Support team and was told that they assisted you via email. Please don't hesitate to get back if more assistance is needed.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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