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Versa 2 - Green answer button not appearing

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‎12-27-2019 08:36

‎12-27-2019 08:36

After almost giving up and a hard restart I have my NEW VERSA 2 working on my LG X CHARGE. However after watching and reading all I can on notifications the green answer icon isn't appearing when a call is coming in. It does show the call info and has a red phone icon. 

Any suggestions? I'm afraid to do a restart again 😞

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‎12-27-2019 08:47

‎12-27-2019 08:47

Which Android version are you running?  You need at least 8.0 for Answer.  Older Android versions, you can reject but not accept calls.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎12-27-2019 11:59

In response to JohnnyRow

‎12-27-2019 11:59

Well that explains it. My version is 7.1.1 Android 😭
I wonder if they'll do an update to includes those of us who don't always
have the latest and greatest 😎
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‎12-27-2019 12:04

In response to JNel222

‎12-27-2019 12:04

@JNel222 wrote:
Well that explains it. My version is 7.1.1 Android 😭
I wonder if they'll do an update to includes those of us who don't always
have the latest and greatest 😎

No idea, but my guess would be it's a limitation within Android, rather than something Fitbit can do on its own.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎02-22-2020 00:44

In response to JNel222

‎02-22-2020 00:44

I have Android 7.11 in my mobile. And I couldn't attend call though I have reject button.. Is this issue still exists or any work around to overcome this? 

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