help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 Not Receiving Texts

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-01-2020 09:01 - edited ‎02-01-2020 09:07

‎02-01-2020 09:01 - edited ‎02-01-2020 09:07

I have a Samsung Galaxy S10+. When I received my Fitbit for Christmas EVERYTHING worked fine, however after I updated my phone to the most recent Android version my Fitbit no longer receives texts messages. This is incredibly frustrating because it gets literally every other notification. I updated the firmware on my Fitbit last night and for a few minutes I received texts on my device. BUT, here we are 12 hours later and I'm back to not getting texts. I've followed all of the recommendations and troubleshooting steps for the past few weeks and this morning. Nothing works. I wanted this Fitbit because of its compatibility with text messaging. Other than being a fancy digital watch, this product has very little use for me without these notifications. 

Best Answer
Labels:
1 REPLY 1

‎02-01-2020 12:28

‎02-01-2020 12:28

Doing a search of the Android and Hardware Boards seems to say that this is an issue with some S10 owners that Fitbit is looking into. 

Best Answer
0 Votes