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New Update

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The new update has messed with my heart rate (reading lower than it used to). I tried all the troubleshooting techniques and it is still off. I tried asking for help from Fitbit but I didn't get help. So I was hoping if someone on here has had the same issue and if they have a solution. Thank you

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My understanding is that this update did some tuning to the heart rate readings. 

You say it is lower but no mention of which version is correct? 

IE: have you checked with a third party app or device? 

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I haven't checked with a 3rd party but it does fluctuate more than it did before. 

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Do you know exactly what the updated entailed? You said something about the heart rate? 

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Let's go to the Help Docs @lawrenc28 

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Thank you

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