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Versa 2 Not Tracking Daily Exercise

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‎01-09-2023 08:12 - last edited on ‎01-09-2023 14:05 by Moderator Alum

‎01-09-2023 08:12 - last edited on ‎01-09-2023 14:05 by Moderator Alum

My Blaze and now my new Versa 2 will not track exercise.  I exercise daily and it does not show on Fitbit App

 

Moderator Edit: Clarified subject

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‎01-09-2023 14:04 - last edited on ‎10-11-2024 09:07 by Fitbit Moderator

‎01-09-2023 14:04 - last edited on ‎10-11-2024 09:07 by Fitbit Moderator

Hi there @MikeNCSU. Welcome to Community Forums.

Thank you for sharing your experience. I'd recommend you check you have the latest Fitbit Firmware and OS of your mobile device.

You can try to restart your device.

Also check these articles, How do I track my activity with my Fitbit device?, How does my Fitbit device calculate my daily activity? and Why won't my Fitbit device sync?.

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‎01-13-2023 09:54

In response to LucioFitbit

‎01-13-2023 09:54

Versa still not auto recognizing exercise.  It will recognize exercise if I select walk from the list of exercises.  I received a case number 480270046, but have not received a solution after several days.

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