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Versa 2 Screen Freezing

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Hello! My Versa 2 screen has been freezing on and off for about 3 weeks. It works after restarting it, but only very temporarily. I have chatted with customer support, and have changed watch faces. Again, it was only a temporary fix. Our family owns 3 Versa 2s, and the others work fine. So, there is something uniquely wrong with this. So, frustrating! Please advise.

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Exactly same issue with mine. Won't respond to taps or swipes even after restart. Tried multiple times.

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Also attempted a factory reset. Same issues continue.
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