Versa 2 Strava sync

[SupriyaS]

Hi, I've recently bought the Versa 2 and have connected my Strava and Fitbit accounts. However, while I am able to see new activities on my Fitbit and Strava accounts on my laptop, my smart watch is showing me only older exercises when I go to the Strava app. Is there a sync problem or have I set something up incorrectly? 

[SilviaFitbit]

@SupriyaS Welcome to the Community. Sorry for the delayed reply. 

Thanks for the detailed information shared. In this case, I've shared your post with our Support team and they've mentioned you already have a case with them, please continue the communication through email, they will continue assisting you. 

I'll be around if you have any additional questions. 

[SupriyaS]

No problem.. thank you!