10-19-2019 17:31
10-19-2019 17:31
I just got my Versa 2 yesterday and went for my first swim today. I’m incredibly disappointed that there is no way to actively track my swim stats during the exercise. This feature was available on my first generation Versa, and I can’t understand why a newer model would offer lesser quality features than its predecessor. I’m training for a triathlon and really need to be able to see how far I’ve gone during a swim instead of hoping I went far enough, getting out of the water and syncing my watch to my phone to see my actual distance. I spent almost an hour with two different reps trying to problem solve because I was sure that I must have been missing something. I am hoping that Fitbit plans to rectify this soon.
10-19-2019 20:11
10-19-2019 20:11
We have noticed this and hopefully it will be corrected in the next update.
10-21-2019 13:57
10-21-2019 13:57
This is incredibly frustrating. Thinking of returning my brand new Versa 2 ... as clearly not fit for purpose. Won't go back to Ionic, best to get an Apple Watch finally.
10-28-2019 17:51
10-28-2019 17:51
Just commenting in the hope that the more people express their dissatisfaction about the lack of swim stats on the new Versa 2, the more likely developers will improve/re-introduce them.
Very annoyed that I no longer can set a distance goal. And why do i find myself back to the pre-Versa times of gaving to count laps in my head??? I loved seeing all that on my old Vers. Also the summary once workout is ended disappears so quickly one can hardly read anything.
And here I was excited to be offered a brand new Versa 2 free of charge after my Versa died after only 3 months ...
10-28-2019 23:12
10-28-2019 23:12
The only swim suggestion i found in the Feature Board to vote on is this one.
11-17-2019 15:43
11-17-2019 15:43
Is there any news on this being fixed in an update? At the moment the Versa 2 is a just about as useful in the pool as an old stopwatch.
11-19-2019 18:40
11-19-2019 18:40
I recently received an email from Fitbit asking to complete a survey. Did it today and mentioned dissatisfaction re swim stats on Versa 2. If you've received this survey request, please take the time to complete and express your own dissatisfaction regarding the swim stats. Maybe that'll help us
11-19-2019 20:23
11-19-2019 20:23
It would just take a simple software update to improve the swim stats. In fact, they've actually gone backwards from the Versa 1. There really is no excuse for the lack of swim stats on this watch.
12-16-2019 03:19
12-16-2019 03:19
Hi Rich, This issue has been complained about for over 8 months in numerous forums.
So when will something be donees at the moment the swim exercise tracker is still not fit for purpose ?
12-16-2019 10:29
12-16-2019 10:29
@steve2000 as a fellow Fitbit user I know as much as you do. You may want to read the FAQ
02-26-2020 00:13
02-26-2020 00:13
mine also stopped and though the reason was not stated to me officially but looks like this is not a great watch to use in water...Mine stopped working in less than 3 months of my purchase and now am waiting for my replacement and may be a better idea to keep it outside and forget tracking swimming mode 🙂